SpinEmpire Privacy Policy

SpinEmpire collects the information necessary to create and operate an account: name, date of birth, email address, payment details and – in connection with verification – identity documents such as a passport or driving licence. In addition, technical information such as IP address, device type and browser version is logged, which is standard for most online platforms and is used, among other things, to detect suspicious activity.

How much is specifically logged during play itself, including game history and betting patterns, is set out in the full policy. This type of data is typically used to comply with responsible gambling requirements and to detect irregularities in time.

The information is used primarily to operate the account: identity confirmation, processing of deposits and withdrawals, customer service, and compliance with the requirements of the licence the platform operates under. Data may also be used to improve the platform’s features over time, for example by analysing how the lobby or the cashier is used in practice.

Marketing based on your data typically only occurs if you have actively consented to it. Detailed consent options are available in the account settings, where a previously given consent can also be withdrawn.

Like most online platforms, SpinEmpire uses cookies to remember logins, measure traffic and improve the user experience. Some cookies are necessary for the site to function correctly; others are optional and used for analytics or personalisation, and they can be declined via the browser settings or a cookie banner on the site.

If non-essential cookies are declined, certain features may feel less tailored, but the core experience – including login and access to the cashier – is not affected.

SpinEmpire shares information with third parties where necessary to operate the platform – typically payment providers that process transactions and external parties that perform identity verification (KYC). Such partners are subject to their own data handling requirements and may only use the information for the purpose it was shared for.

Data is not sold for unrelated purposes. Any sharing beyond what is operationally necessary requires a legal basis, which is described in more detail in the full policy.

Because the platform serves players in several countries, personal data may be processed and stored outside Denmark, including with suppliers and partners located in other jurisdictions. Where that is the case, a level of protection appropriate to the purpose of the processing is pursued.

The specific countries and the safeguards applied to transfers outside the EU/EEA are set out in the full privacy policy. The purpose of these safeguards is to ensure that the information is handled with the same care, regardless of where in the world it is physically stored.

Personal data and transactions are protected with encryption and access restrictions, so only authorised personnel can access sensitive data. No digital solution is flawless, however, and that applies to the industry in general, not only to this platform.

If a security incident affecting user data is discovered, it is handled according to the procedures described in the full policy, including notification of affected users where relevant.

As a user, you have the right to request access to, correction of and, in certain cases, deletion of your personal data. You can also request a copy of the data registered on the account, or ask for restrictions on how certain information is used.

Requests are made through the contact channels described below. Processing a request can take some time, particularly if it requires verifying who is asking, to avoid handing data to the wrong person.

If you are not satisfied with how a request has been handled, you can generally complain to a relevant supervisory authority. Which authority is relevant depends on the circumstances of the individual case and is indicated, where possible, in the full privacy policy. Before filing a complaint, contacting support directly is recommended, as many cases can be resolved faster that way.

Data is retained for as long as necessary for operational, security or legal reasons – including requirements tied to the licence the platform is subject to, for example documentation in connection with withdrawals. After that, the information is deleted or anonymised.

Access to SpinEmpire is restricted to persons aged 18 or over. Information from minors is not knowingly collected, and an account found to belong to a minor is closed, with any deposits handled according to the platform’s internal guidelines.

Questions about data processing or access requests can be directed to support through the contact channels on the platform. The policy may be updated over time, for example due to changes in legislation or in how the platform works.

Significant changes are expected to be communicated appropriately, for example through a notice on the site or by email to registered users. Reviewing the current version at regular intervals is recommended.